Dreadbox offers a Limited Warranty on all devices (except for the non-assembled DIY Kits)
A proof of purchase is necessary when the warranty claim is made. Malfunctions resulting from improper power supply voltages, backward or faulty cable connection, abuse of the product or any other causes determined by Dreadbox to be the fault of the user, are not covered by warranty (normal service rates will be applied). All defective products will be replaced or repaired at the discretion of Dreadbox. Products must be returned directly to Dreadbox with the customer paying the shipping costs. Dreadbox implies and accepts no responsibility for harm to a person or apparatus through the operation of this product.
Please contact [email protected] for the return to manufacturer authorization, or for any other technical questions or concerns.